Lucicosm CRM

Lucicosm CRM system to optimize the hiring process for external recruitment.

Introduction

Lucicosm CRM is a comprehensive CRM system, specifically designed to manage the complex processes of an international recruitment company. The platform provides a unified view of the entire candidate lifecycle, from recruitment to employment abroad, including contract management, transportation and customer relations.

Challenge

Before implementing Lucicosm CRM, the company faced the following challenges:

Lack of a centralized platform: Information about candidates, contracts, transports and other data was dispersed in various files and applications, which made it difficult to access and analyze the data.
Difficulties in tracking the recruitment process: Recruitment teams did not have clear visibility into the status of each candidate, which led to delays and inefficient management of the process.
Complex document management: The large volume of documents (contracts, visas, insurance) made it difficult to organize and archive them.

Our solution

Lucicosm App offers a complete solution to these challenges, through the following functionalities:

Candidate Management: The system allows the creation of detailed profiles of candidates, tracking their professional experience and managing the recruitment process.
Contract Management: The platform allows the creation and management of employment contracts, including tracking terms and conditions.
Transportation Management: The system allows the planning and organization of transportation for candidates, including booking tickets and managing customs formalities.
Customer Management: The platform allows the management of customer relationships, both with job seekers and with hiring companies.
Report Generation: The system generates detailed reports on the company’s activity, recruit performance and other relevant indicators.

Technologies Used

React and Node.js: The combination of React for the user interface and Node.js for the backend allowed the development of a robust, scalable and easy-to-maintain web application.

Results

The implementation of Lucicosm App brought the following benefits to the company:

Increased efficiency: Process automation reduced the time needed to manage candidates and improved productivity.
Improved service quality: Detailed tracking of the recruitment process allowed for better planning and a reduction in errors.
Data-driven decision-making: The reports generated by the system provide a clear picture of the company’s performance and allow the identification of improvement opportunities.
Improved collaboration: The platform facilitates communication and collaboration between different departments.

Conclusion

Lucicosm App is a powerful CRM system, specially designed to meet the specific needs of an international recruitment company. By centralizing information and automating processes, the platform contributes to increasing efficiency, improving service quality and better business management.